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Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to click the Help button, which is visible on each page. A pop-up menu will open. It comprises elaborate information about all the actions that you can perform on the given page. Each context menu opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a huge variety of how-to video clips describing how to work with our Control Panel. They're designed for those of you who would like to see how things are being done rather than only reading articles. Thus, anyone can quickly get to know our hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the answer you searching for, take a look at our extensive FAQ database, which covers questions asked by real people and offers real solutions. We periodically update our Frequently Asked Questions database with new Q&A's in order to embrace all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the answer you need in the FAQ database either, you can touch base with our great team of customer support engineers available 24/7 and eager to help you with any issue. Each support ticket you open will be responded to in less than one hour (the average ticket response time is just 20 mins), so you won't have to wait a long time to get an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 316394

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com